Virtual Assistant Service

Virtual Assistant from Connect

Ensuring that all your incoming calls are answered quickly and professionally is vital to your business, no matter how many or how few you receive. Our virtual assistant service will work as part of your team either as your main receptionist or as an overflow for your existing staff. Our operators will answer your calls so seamlessly and professionally that your clients and potential clients should never realize their call has been answered anywhere other than in your own office.

Our virtual assistant service gives you and your company the ability to get on with work without fear of interruption from phone calls (unless of course you want to be interrupted for VIP clients or new clients). Your virtual assistant will work for you and take instructions on how calls are to be handled by you. Callers can be asked to leave a message (we can send this to you via email or SMS txt), appointments booked, orders taken or, depending on your instructions, transferred through to the relevant person or department.

Flexible Service

We have many clients that change their greeting or message relay instruction on a daily basis depending on their days movements. Virtual Assistant is not limited to fielding calls for staff who are office based; we can also transfer calls to any mobile phone number so that you and your staff are always able to take important calls.

Our virtual assistant service gives your business a receptionist or backup to your existing reception arrangements for just a fraction of the cost of employing a new member of staff.

FAQ's about our Virtual Assistant Service

Do I need to install any software to use your service?
Will my calls be answered in the UK?
How do you know which calls will be for my company?
I don't have a fixed office line, will the service work for my mobile?
Can I have important clients transferred to me?
Do I need to inform you of which days I'm using the service?
How long does it take to set-up a trial?
You offer a "completely free, no obligation" trial- where's the catch?
Do you have an online facility for me to keep a track of messages?